Customer Service Survey
ISO: 9001:2000 Certified  
 

Poor                   Excellent

 N/A  
How do you rate our performance in these categories:

1

2

3

4

5
Response time to RFQs

Design engineering support

Ability to meet your schedule requirements

Ability to meet our promised delivery dates

Overall quality of parts

Response time to your questions

Corrective action response times

Accuracy of paperwork (invoices, packing slips, quotes)

Overall value as your supplier

 

What do you like most about working with us?

What can we do better?

What capabilities can we add that you feel are critical to a manufacturing partner?

What percentage of your total metal fab requirements do we provide?

How important is Lean Manufacturing and Six Sigma to you and your company?

Is there anyone else that you feel we should be talking to?  If so, please provide contact information.

 

May we send you a brochure?    Yes           No

Name:
Company Name: *
Email Address:

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